Consumer Rights and Cancellation

Termination / Your Right to Cancel 

You may terminate your instructions to me at any time by giving me reasonable written notice.  All fees and disbursements incurred up to the date of termination will be charged.

 

I reserve the right to terminate my engagement by you if I have good reason to do so, for example, if you do not pay a bill or comply with my request for payment on account or you fail to give me the co-operation which I am reasonably entitled to expect.

Consumer Cooling Off Cancellation Period 

The Consumer Contracts Regulations 2013 apply (“CCR”) typically where you are an individual consumer and my contract with you was concluded either at or following a meeting with you or by a form of distance communication.  In this situation you have a cancellation of period of 14 days after the date you sign my retainer letter or the date on which you continue to give me instructions, whichever is the earlier. 

 

You can cancel your contract within the cancellation period by giving me a clear statement and I will reimburse all payments received from you by the same method that you used, at no cost to you, without undue delay, and not later than 14 days after the day on which you inform me of the cancellation.

 

If you ask me to begin work during the cancellation period you can still cancel but you must pay me an amount in proportion to the work which I have performed and this proportion will not be reimbursed to you.

Janet Hoyle Notary Public, Room 9, 38-42 Fife Road, Kingston Upon Thames, Surrey, KT1 1SU.

Main Number: 07722 241095.

Please do not hesitate to contact me via my contact form

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